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Overview of Shipment Tracking Software in eCommerce

Shipping is a billion-dollar industry, but with eCommerce companies making up more than 50% of all retail sales, it's no wonder that companies need efficient shipping solutions. In fact, most medium-sized enterprises (>=1000 shipments monthly) have 2-5 different shippers for cross-country logistics which can be challenging when tracking your packages in real-time!

That’s why any ecommerce business worth its salt must partner with a leading shipment tracking solution to provide its customers with the best tracking and transportation management.

The most successful ecommerce entrepreneurs understand that the customer experience doesn’t end when a purchase is made. With any given shipment, there are many opportunities to delight and engage with customers throughout the delivery process, and it all begins with quality delivery tracking software.

The logistics industry has grown immensely over four decades, from a few distribution centers spread far and wide to the most well-connected courier networks globally. This is in no small part due to the contribution of shipment/courier/logistics tracking software and tools. Without the help of technology, there is a high chance that the logistics industry would still be stuck in the disco era.

What is Shipment Tracking Software?

An  eCommerce shipment tracking software is an online platform or cloud-based server that enables businesses to manage their shipments. This shipping tracking software facilitates the faster processing of orders and automates functionality.

This essentially means that previously complex manual tasks can now be performed quickly with the help of AI, APIs, and other tech-driven shipping solutions.

Top 10 Best Shipment Tracking Software for eCommerce Companies [2022 Updated List]

Many powerful delivery management software has been spearheaded by the transportation management system to help you manage and track an increasing volume of orders. With online businesses growing day by day, traditional shipping solutions just won't cut it.

Any medium or large enterprise will need eCommerce shipping software to ensure operations are carried out smoothly.

However, determining the best eCommerce shipment tracking software for your business is no easy game. It's entirely dependent on the solutions they provide through their software in their area of operation.

Based on reviews and information from leading businesses, we've narrowed down the t op shipment tracking software to those listed below, based on the features of their product.

1) ClickPost Shipment Tracking Software

Overview:

ClickPost  is the world's fastest-growing multi-carrier integration platform that provides centralized platform integrated tracking, customer communication, shipping exceptions management, and returns automation.

Their focus remains on optimizing operational efficiency, enhancing user experience during the post-purchase journey, and giving businesses the flexibility and efficiency they need to grow without worrying about multiple carriers, route optimization, freight forwarding, and delivery status of their orders regardless of how high their order is. It is considered one of the best shipping software for ecommerce operations.

Key Features:

1.1) ClickPost is integrated with 150+ leading shipping carriers and multiple sales channels like Magento, WooCommerce, and Shopify.

1.2) They enable businesses to use a single API to manifest orders, generate waybills and push orders for pick-up in a single click.

1.3) All orders are tracked and managed through a single-page view. ClickPost also features an automated courier recommendation engine.

1.4) They make use of multiple APIs to pull up-to-the-minute real-time data from courier partners and provide customers access to a branded tracking portal to track data at every milestone. 

1.5) One of their most innovative features is their NDR management workflow, which automates the process of reaching out to customers after failed delivery attempts and actively reduces RTOs. 

1.6) They also enable businesses to manage returns with ease using ClickPost's back-end, which lets you track and reverse journey with similar accuracy.

Pros: ClickPost offers a wide range of features like NDR management to reduce RTOs and returns management to reduce losses during reverse logistics. It ensures accuracy in estimated delivery dates provided and enables real-time tracking to be quickly communicated to customers. You are also given the freedom to select the features you wish to utilize. 

Cons: ClickPost is designed to handle large volumes of orders. It is, therefore, suitable only for a limited scope of small to medium businesses.

2) Shippo Shipment Tracking Software

Overview:

Shippo  is a San Francisco-based company, founded in 2013, that provides shipping management software for eCommerce retailers to smoothen the shipping process and logistics operations. They operate most heavily in the US, though they do handle some international carriers and global requirements as well.

Key Features:

2.1) With Shippo  ecommerce merchants can print shipping labels as well as packing slips for each order through their software. 

2.2) They also provide a tracking page for enterprises and customers to view real-time updates on each order out for delivery. 

2.3) To simplify communication, customers are automatically sent a shipment notification email and a delivery notification email, during the first and last stages of delivery respectively. 

2.4) Being a global solution, Shippo also helps clear up restrictions when it comes to imports and exports.

Pros: Shippo’s validation checks reduce the risk of incorrect or failed deliveries. This software is known for its ease of use, efficient customer support, and low costs. 

Cons: While Shippo is easy to use once installed, installation of the software can become an extended process. It also offers minimal options for customizations and limited specialized services. Shippo is also only effective primarily for small and medium businesses.

3) Aftership Shipping Tracking Software

Overview:

Aftership  is a SaaS (Software-as-a-Service) startup company based out of Hong Kong that operates globally. It is one of the best shipping software to track shipments. They currently serve approximately 10,000+ online retailers from around the world. 

Key Features:

3.1) Aftership is enabled to send updates to customers on different stages of delivery directly through branded tracking. Customers only need to enter their tracking number.

3.2) Their major service is to provide automated shipment tracking to online retailers by integrating them with a package tracking API. 

3.3) Because they provide real-time tracking service, they also are equipped to provide long-term data on shipping partner performances.  

3.4)They are tied with multiple carriers (600+ shipping companies) all across the world, as well as with most ecommerce platforms and marketplaces, like Shopify, eBay, and Magento.

Pros: Aftership is easy to implement and offers quick integration with partnered shipping companies, selling channels, and marketplaces. 

Cons:  Aftership is mainly effective for small businesses, with larger enterprises experiencing delayed or inaccurate order tracking statuses. Many also expressed receiving poor customer support.

4) ShipStation Software for eCommerce Shipment Tracking

Overview:

ShipStation  is another global shipping and logistics software, primarily operating across Europe, Australia, and North America. It has multiple payment plans available depending on the services needed and the volume of shipments handled per month. This ranges from $9 for 50 shipments per month to $159 for 10,000 shipments per month.

Key Features:

4.1) Shipstation is integrated with numerous selling channels like Squarespace and Shopify, as well as online marketplaces like Walmart and Etsy.

4.2) It is also partnered with companies like QuickBooks that enable them to help ecommerce businesses with any accounting and tax-based queries. 

4.3) It also offers options for branded or customized print labels and packaging. 

4.4) This platform can also aid in inventory management by providing regular reports on the stock.

Pros: ShipStation is considered a user-friendly platform and is easily implemented. It enables easy and quick integration with selling channels, shipping partners, and freight forwarders.

Cons: Shipstation is another software mostly used by small and medium businesses with lower order volumes. It is also known for offering a limited range of features and providing ineffective customer support services.  

5) MetaPack Shipment Tracking Software

Overview:

MetaPack  is a company based out of London that provides technology-enabled shipping software services to regional, national and global ecommerce brands. They are integrated with 400+ shipping partners that provide a wide variety of delivery services to enterprise customers.

Key Features:

5.1) Some of the services Metapack provides include freight shipping, international delivery, and access to 350000+ storage facilities for pick-up and drop-off across the globe.

5.2) This is in addition to its main function, which is to provide delivery tracking updates and dispatch management for all orders across multiple shipping partners. 

5.3) They also help in order management through shipping label creation (for both forward and reverse logistics) and assisting with customs documentation.

Pros: MetaPack is one of the best shipping software in Europe and is lauded for its many features like freight forwarding, supply chain management, and contracted pricing. 

Cons: Metapack offers limited carrier selection and pin code serviceability in the US and Asia. It offers basic tracking features largely to small and medium enterprises and has limited customer support services.

6) Narvar eCommerce Shipment Tracking Software

Overview:

Narvar  began its foray into supply chain management in 2012 and has its headquarters in San Mateo, California. In addition to North America, they also serve businesses in Europe and the Asia Pacific region. Their current client base is made up of 800+ global brands spread across 38 different countries.

Key Features:

6.1) Much like other order management softwares, Narvar helps print shipping labels, packaging, and order tracking.

6.2) Another feature that Narvar adds to their product is their Concierge service which allows customers to select one of Narvar's Concierge centers near them to pick up orders or drop-off returns. 

Pros: Narvar’s tracking system enables accuracy in estimated delivery dates and real-time order updates, offering an enhanced post-shipping experience.

Cons: Access to Concierge centers is entirely dependent on the shipping partner being used for that order. Narvar also enables customizations and personalized customer communications for specific industries only. 

7) ShippyPro Shipping Tracking Solution

Overview: 

ShippyPro is a relatively young company that truly made its way into the  eCommerce logistics industry  only in 2017. Their focus is on saving businesses time and effort by removing manual efforts for tasks like order creation, data entry, tracking orders, and notifying customers. They use technology to optimize these processes and increase fulfillment speed.

Key Features:

7.1) This Italy-based company came forward with a product to automate shipping solutions like printing shipping labels, sending tracking updates to customers and processing return requests.

7.2) They are integrated with 20+ ecommerce platforms, like Shopify,  Amazon , Magento and WooCommerce.

7.3) They are also partnered up with 130+ carriers.

Pros: ShippyPro is popular among ecommerce companies because it is easy to use and offers streamlined systematic solutions for order tracking.  

Cons: ShippyPro can be expensive for small businesses as charges may be levied for added features. Customer support services are made available only via chat making it difficult at times to fix major errors in the system. 

8) ShipWell Shipment Tracking Software for eCommerce

Overview:

Shipwell was started in 2016, in Austin, Texas by two MIT graduates who were determined to keep online retailers and shipping companies better connected. Shipwell is one of the best package tracking app to enable companies to transform their supply chains as the business grows.

Key Features:

8.1) ShipWell helps carriers by enabling them to bid on freights to choose the shipments of their choice. 

8.2) Shipping partners can use a load board proprietary matching algorithm that helps them identify the right shipping loads for them and book those loads quickly. 

8.3) Shipwell uses its shipping platform to automate previously manual functions like order manifestation, assigning a shipping partner, and even determining the optimum route for safe and speedy delivery. 

8.4) Their tracking mechanism has managed to eliminate most blind spots that occur during deliveries, to improve visibility to customers.

Pros: ShipWell software has gained popularity because it offers an easy onboarding process and is easy to use once implemented. 

Cons: The dashboard and other on-screen features provided by ShipWell are not usually customizable. It is also not an asset-based system so finding replacement vehicles in case of issues with any trucks is a difficult task.

9) Veeqo Shipment Tracking App

Overview:

Veeqo is a UK-based company that was started in 2013 by a man with a lot of experience in retail. His brainchild, Veeqo, acts as an inventory and shipping platform for ecommerce businesses, and currently has hundreds of enterprise customers.

The major goal of Veeqo is to help online businesses manage their inventory in a synchronized manner across multiple selling channels, like Magento,  Shopify , eBay, and Amazon.

Key Features:

9.1) Veeqo, like other shipping management softwares, makes use of a single platform to track all orders, providing real-time updates and other delivery services. 

9.2) Their carefully crafted software makes stock appraisals and inventory forecasting automated and simplified processes so companies don't find themselves running out of stock at the least opportune moment. 

9.3) They help ensure inventories are carefully managed so order management also becomes easier while shipping.

Pros: Veeqo enables customers to designate specified quantities of stock to different stores to ensure ease of pickup and delivery. It is easy to use and enables two-way communications between integrated platforms. 

Cons: Numerous technical issues arise as stocks have to be independently integrated with different suppliers. For eCommerce service providers with large stock, this makes onboarding a prolonged process. Its customer support services are also in need of improvement.

10) FreightPop BEST Shipment Tracking Software

Overview:

FreightPop, a California-based company, was started in 2015 as a solution for its parent company's distribution problems and has since grown into a leading transportation management software. They seek to streamline the process of integrating with shipping partners for companies that are not using ERP or WMS services.

Key Features:

10.1) FreightPop provides negotiated rates for shipments with 300+ shipping companies.

10.2) They handle a wide variety of domestic shipments in addition to international freight, i.e., exports and imports. 

10.3) They also offer integrated auditing capabilities that allow you to track rates, shipments, invoices and any freight discrepancies that may arise.

Pros: FreightPop enables easy integration with Warehouse Management Systems. This makes all modes of transportation and carriers more visible and allows imports to be better regulated. 

Cons: Onboarding and initial implementation of the FreightPop software can be a time-consuming process if you’re a large company with more stock and a high number of users. 

11) ParcelLab

Overview:

ParcelLab  is a European company founded in 2014 that provides a specialized courier tracking software. This software operates via their Operations Experience Platform. The goal of this platform and the courier tracking software is to simplify the complex functions involved in ecommerce logistics. 

Features: 

11.1) Parcellab enables proactive and personalized communication with customers. 

11.2) It also provides numerous web integrations with storefronts and marketplaces. 

11.3) This courier tracking software also helps track aggregate data for analytics. It ensures the entire life cycle of every order is carefully monitored. 

Pros: Parcellab is known for providing good customer support during onboarding and while using the software. 

Cons: The software that Parcellab provides offers a limited range of features not suitable for large businesses.

12) EasyShip

Overview:

EasyShip is a global courier software, launched in Hong Kong in 2014, that provides high-end logistics services in 35+ countries across the globe.  EasyShip  is most known for offering the cheapest shipping rates when shipping with carriers like UPS, USPS, DHL, etc.

Features: 

12.1) Easyship is integrated with 20+ courier partners in every country and grants eCommerce businesses access to pre-negotiated discounted shipping rates with each.

12.2) Enterprises can pick the shipping method of their choice in accordance with time and cost. 

12.3) This low-code shipping software also gives businesses access to a wide range of fulfillment centres. 

12.4) It also offers aid in filing paperwork for customs clearances.

Pros: With Easyship, integrations are seamlessly carried out and ecommerce customers can enjoy relatively low courier costs. 

Cons: The features provided by Easyship do not cover a broad range of potential courier challenges.

13) WeSupplyLabs

Overview:

WeSupplyLabs  is a courier and order tracking software that helps ecommerce businesses provide better order tracking solutions to customers all over the world. With different payment plans, it handles a wide range of order volumes from 50 to 10,000 per month. 

Features: 

13.1) WesupplyLabs offers quick integration with virtual storefronts like Shopify and Squarespace. 

13.2) E-commerce service providers can request personalized labels and packaging, customised to their brand. 

13.3) It also enables integration with accounting software like QuickBooks to ensure better financial management. 

13.4) Regular stock reports are provided to ensure more effective inventory management. 

Pros: WeSupplyLabs is easy to implement, offers quick integration with courier partners and a user-friendly interface. 

Cons: WeSupplyLabs offers a limited range of features most suited for small and medium businesses. It is also known for having ineffective customer support.

14) ParcelPerform

Overview:

ParcelPerform  is a courier and shipment delivery software that helps ecommerce businesses by providing superior tracking tools that enable ecommerce shoppers to track their orders online and know the rel-time status of their orders.

Features:

14.1) ParcelPerform’s platform automated order processing, courier assignment and order tracking. 

14.2) Its order tracking system enables enhanced visibility to customers through route optimisation and identification of delivery defects. 

14.3) Courier partner selection is made easier through a proprietary load board matching algorithm. 

Pros: ParcelPerform offers an easy onboarding and integration process. The platform is known for its ease of use once implemented. 

Cons: As a non-asset-based system, ParcelPerform is not equipped to handle potential delivery exceptions. Most features are also not customizable to the enterprise preferences.

15) Convey

Overview:

Convey is a post-purchase customer experience management and shipment tracking software that automates the shipping workflow and provides multi-carrier shipping to ecommerce enterprises worldwide.

Features: 

15.1)  Convey  is a software that manages multiple shipping solutions including shipping label creation and packing slip creation and printing. 

15.2) It provides a tracking URL to customers to view order statuses as well as automates email notifications to customers. 

15.3) It also aids in customs clearances for export and imports. 

Pros: Convey offers low courier costs and frequent validation checks to avoid errors. It is easy to use and customer support is effective. 

Cons: Convey is most effective only with small and medium enterprises. It has a limited range of specialized services and can be difficult to implement.

16) ShipWay

Overview :

ShipWay  is an ecommerce logistics and shipment tracking software that provides shipping and order management services to online businesses across the world. It offers branded tracking and excellent customer service for customers.

Features:

16.1) ShipWay enables easy shipping label creation and printing, automated packaging mechanisms and an efficient tracking system. 

16.2) It offers a customizable branded tracking options for customers to view order updates. 

16.3) ShipWay also has a service that enables quicker pickups and deliveries from designated Concierge centres. 

Pros: ShipWay offers a courier tracking system that ensures estimated delivery dates are provided accurately to improve the customer delivery experience.

Cons: ShipWay offers customized courier services only to a specific category of industries. Its concierge service is also only available in accordance with the courier partner selected.

17) ShipUp

Overview:

ShipUp is a logistics/courier/shipment tracking software company with a view to give eCommerce businesses a streamlined delivery mechanism. ShipUp courier tracking software and system provide solutions to enhance end-to-end logistics. 

Features:

17.1) ShipUp enables integrations with several courier companies across the globe and provides access to many storage centres for pickup and delivery. 

17.2) This software also provides a single streamlined dashboard for tracking and managing orders for eCommerce businesses. 

17.3) It also aids in providing customs documentation, analytics and shipping label creation for more enhanced order management services.

Pros: ShipUp is known for its wide range of freight options and coverage in Europe.

Cons: The tracking features offered are more suitable for small businesses, and serviceability is extremely limited in the US and Asia.

18) LateShipment

Overview:

LateShipment is a global shipping/shipment/courier/tracking/logistics software company that offers quick delivery and real-time order tracking features to D2C businesses worldwide. 

Features:

18.1)LateShipment helps streamline shipping services for domestic and international couriers. 

18.2)This platform offers integration with 300+ courier partners and offers simplified or pre-negotiated rates. 

18.3)Using LateShipment’s analytics and tracking system enables regular audits to identify freight discrepancies and process order information. 

Pros: LateShipment enables access to Warehouse management services for companies not integrated with WMS or ERP.

Cons:  For big businesses with higher orders, onboarding and implementation of LateShipment is a difficult task.

How to Choose the Best Shipment Tracking Software for Your Online Business?

When it comes to eCommerce businesses, efficiency in shipment, courier, and logistics tracking is the name of the game. The best way to forge ahead of the competition is to ensure you're making use of the best resources available. While shipping partners are the first resource you may need, a tool to manage these partners and the orders spread between them is what will ensure you get a winning edge. 

That's where eCommerce shipment/courier/logistics tracking software comes in. But with so many options available, how do you know which is the right one to approach? To simplify the process for you, we've compiled this list of the most important criteria to consider when choosing an e-commerce shipment/courier/tracking software.

1. Area of Operation

Most shipment and courier tracking software has a specified reach based on their location and the reach of their various shipping partners. One company may be tied with 300+ shipping partners, but none of those may be operational in certain parts of the world. 

You would therefore first need to determine whether that shipment/courier/logistics tracking software can effectively help you keep in mind the range of pin codes and cities your customers are located in.

Even if some logistics tracking software companies do operate within those regions, you need to be assured that they can handle the volume of orders you require in that region. For example, a company that primarily operates globally handles 50-100 orders per day, but becomes ineffective when order volumes cross that.

2. Software Prices and Rates

It goes without saying that rates for shipment/courier/logistics software are extremely impactful on your company's bottom line. That being said, the case isn't always that the lowest prices are the best. It's highly dependent on the services you wish to avail, the volume of orders you receive daily, and how you plan to ensure your company's growth. 

So what really needs to be considered is what services are provided within any given rate and is the cost of using those services through a shipment tracking software paying off in terms of other advancements, like better customer care or reduced RTOs.

3. Multi-Carrier Shipping

Always opt for an ecommerce shipment and logistics tracking software that offers multi-carrier shipping. With this feature, businesses can reach wider audiences because the serviceability of every courier company is different, avail of many attractive shopping discounts as well as provide their customers many different kinds of shipping and delivery services. It also ensures that your customers will never be kept waiting even if a few of the carriers are down.

4. Real-Time Order Tracking 

This is the most crucial aspect of a shipment/courier or logistics tracking software. While a lot of shipment and ecommerce automation software companies can track packages, not all of them provide live or real-time updates. For instance, Narvar does not offer the ability to track shipments or send updates to customers. 

Therefore, before sele cting your courier/logistics/shipment tracking software, make sure they provide full transparency with live order tracking and real-time order status notifications. 

5. Faster Onboarding and User-Friendly Features

Ideal courier/logistics tracking software is one that can be easily implemented in a short period of time to ensure order fulfillment is not affected. This means that, regardless of the volume of orders, number of carriers and users employed, the onboarding process should be quick and easy. 

You would also have to ensure it offers a user-friendly interface to avoid unnecessary delays in order tracking. In addition to that, the various features offered by the software should be easy to access and readily available. The features should ideally be provided in a simplified format so that no issues or delays occur due to various complexities in the software. 

6. Varied Modes of Delivery and Payment

If you want to provide your customers with the best online shopping experience, then you need to find shipping and logistics tracking software that provides a range of delivery and payment options.

Features like On Demand delivery, scheduled delivery, same/next day delivery, and hyperlocal delivery give customers the freedom to receive orders at their own convenience. You must also consider providing different payment options like cash on delivery (COD), credit/debit cards, net banking, wallets, etc., to reduce the chances of cart abandonment at checkout. The best shipment/courier/logistics tracking software should be able to provide all these features and more.

7. Returns Management

Since returns make up a large part of the ecommerce ecosystem, it’s important to have a solid returns management system. Many couriers and shipment tracking software offer full-fledged returns management to online retailers.

They oversee the entire return journey of a shipment from return pickups and tracking to delivery at the warehouse. Additionally, logistics tracking software with returns management can make returns profitable by making the returns process hassle-free for customers. These happy customers in turn would love to come shop at your store more often.

8. Branded Tracking Page

One of the main attractions of shipment/courier/logistics tracking software is a fully white-labeled tracking page with your brand’s logo, colors, Instagram feed, etc. It allows customers to track their orders while also showcasing a marketing panel that features items on sale, discounted products and other cool new additions. This is an absolute must-have feature for logistics and shipment tracking software because it can increase sales and customer engagement.

9. Customer Support 

Ideally, every shipment, courier or logistics tracking software company should have a customer support team to help sort out issues and offer support services. These services can extend to implementing the software, onboarding new carriers or use, answering customer queries regarding order status, etc. 

We strongly recommend selecting a courier/shipment/logistics tracking software that has a decent customer support team. Efficient support from the shipment/courier/logistics tracking software company will reassure both the clients and customers.

10. Use of Latest Technology

All kinds of shipping software rely heavily on the use of latest logistics technology to automate shipping processes and carry out faster order fulfillment. The same is true for shipment, courier and logistics tracking software whose main aim is to provide full visibility of shipments on their way from the warehouse to the customers by sending timely order status updates to customers. 

The swift transfer of information across all these shipping channels through APIs that reflect the EDDs would not be possible without the best technology and tools. Therefore, we cannot stress the importance of hiring a logistics and courier tracking software that uses the latest technology. 

Conclusion

There are 3 significant areas where eCommerce shipment/courier/logistics tracking software  has been helping businesses worldwide to expand and grow to their fullest potential. The first is in order management, using shipping API integrations to streamline the process of designating an order to a shipping partner and getting it out on the road. 

The next is in eCommerce shipping. Most shipment and courier tracking software automates the process of printing shipping labels and even managing inventory, so the order is rolled out for delivery smoothly. The third is in tracking, which enables the enterprise and their customers to keep track of every step of the delivery process in real-time, improve the post-purchase journey for customers, and keep them coming back for more. 

Some shipping tracking software, like  ClickPost , works intelligently to actively reduce issues like NDRs & RTOs and help you keep track of carrier performance. This enables you to simultaneously work on your company's growth and perfect your shipping operations.

FAQ'S

1. Which is the best Shipping or Logistics Tracking Software for eCommerce Business?

A shipment tracking software is committed to assisting e-commerce businesses in making the most of technology when it comes to ordering tracking and delivery. 1) ClickPost, 2) Aftership, 3) Narvar, 4) Shippo, and 5) ShipStation are the most popular. Some of them, such as Shippo, are more cost-effective shipping systems. Others, such as ClickPost, ensure that your consumers have the finest shipping, post-purchase, and last-mile delivery experiences possible.

2. How to choose the best Shipping Tracking Software for eCommerce Business?

There are a variety of eCommerce shipping tracking software options available. Simply consider these four important characteristics before deciding on the best one. First, the serviceability of shipping software, if it runs in the required regions and can handle your order volume. Second, the logistical services that are offered and whether they will be of assistance to you.

Keep in mind that various multicarrier integration systems specialize in different areas. Third, the shipment management software’s visibility. It provides clients the ability to track packages and send automated status notifications. Finally, there's the financial aspect. The platform's price should take into account the platform's combination of services' potential benefits.

3. Which is the best Courier Tracking Software for eCommerce Companies?

Courier tracking software are platforms that employ eCommerce Shipping APIs and AI-driven systems to give clients real-time tracking information while also detecting and decreasing delivery errors. 1) ClickPost, 2) Aftership, 3) Narvar, 4) Parcellab, and 5) Shippo are the top 5 courier tracking software that provides a wide range of logistical services. From Shippo's inexpensive shipping charges to ParcelLab's management of shipment exceptions to ClickPost and Narvar's post-purchase and last-mile delivery experience, each has its area of specialty.