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1. About Narvar

Narvar is an order and shipment management software developed for eCommerce businesses. Established in 2012, it is a renowned shipping software in the US and operates in over 3 continents. It has a distributed workforce of 200 people spread across North America, Europe and India helping it work with over 800 online businesses throughout the world. 

Narvar has a reach of more than 38 countries, catering to 125 million end consumers who speak more than 55 languages. The platform is integrated with 300+ shipping companies globally and provides its services to over 800 brands. It is also integrated with more than 50 order management systems.

Narvar offers 5 solutions to clients. They are:

1. Concierge : This allows businesses to connect their in-store and online stores for an improved customer experience. 

2. Ship : This enables delivery date prediction and allows businesses to display realistic timelines to customers while they place an order. It also allows businesses to configure rules for order fulfilment. 

3. Track : This enables increased visibility of the order allowing businesses to extend tracking capabilities to customers through branded pages. It also allows businesses to run post-purchase marketing campaigns.

4. Notify : This solution lets businesses deliver notifications to customers regarding the status of their orders. It also offers the ability to create branded messages. 

5. Return & Exchange : This enables businesses to create branded returns pages and helps create custom experiences for separate customers. It also provides a management system for reverse logistics while also allowing businesses to deliver notifications regarding the status of the refund. 

Features of Narvar

- Narvar allows businesses to receive an estimate for the delivery date as well as the cost of shipping for a particular order.

- It enables the delivery of notifications to customers to keep them up to date with the status of their orders. 

- It allows businesses to deliver high-quality post-purchase experiences through branded tracking pages. 

- It provides tools to manage reverse logistics and refunds. It also connects businesses to over 200,000 drop-off points. 

- It uses a multi-channel approach to reach customers in a bid to improve communication. 

- It provides comprehensive reports on the performance of the shipping operations. 

Pros:

The platform is easy to use. It is a great solution for businesses that need a scalable yet simple platform.

Cons:

Although the initial cost of the solution is not unreasonable, the add-ons it offers are fairly expensive. Businesses that seek additional services may end up pay much higher than their expectations. 

2. About Parcellab

Parcellab is a shipping operation management software. It is a startup founded in 2015 and is currently headquartered in New York. The company helps businesses develop engaging post-purchase experiences to improve customer retention as well as conversion.

Parcellab is integrated with more than 150 shipping companies worldwide and monitors an average of 6 million packages every single day. The platform has a reach of 153 countries. The platform sends out almost 13 million emails each day. It is a popular post-purchase experience delivery platform and offers its services to over 500 brands.

Here are some of the services that Parcellab offers:

1. Data Intelligence: It offers real-time data to help businesses assess their performance.

2. Carrier Integration: It allows businesses to receive real-time updates on the status of shipments and connects a company directly with the carrier.

3. System Integration: This allows businesses to integrate with multiple systems for a tailored experience and enabling automation in shipping processes.

Features of Parcellab

- Parcellab can help businesses create an interactive post-purchase experience through branded tracking and returns pages. 

- It enables businesses to run marketing campaigns on the post-sales location. 

- The platform helps businesses integrate with shipping companies directly to improve communication with customers and carriers for real-time information.

- It allows businesses to automate their process without the need to use any coding. 

Pros: 

The platform offers a state-of-the-art post-sales engagement platform to help drive more sales and improve customer experience.

Cons:

The number of services that the platform provides is limited as compared to its competitors.

FAQs on NARVAR vs PARCELLAB?

1. What is Narvar?

Answer: Narvar is an eCommerce management platform for shipping processes. It helps businesses integrate with carriers and allocate orders, provides estimates for cost and delivery dates, helps improve visibility through tracking capabilities, and provides analytics to assess the performance of a business.

2. What is Parcellab?

Answer: Parcellab is a post-purchase experience management solution that helps businesses enhance their post-sales engagement. It helps businesses create branded pages, uses data to analyze the performance of the strategies and helps improve communication with customers and carriers.

3. Which is the best option between ClickPost, Narvar, and Parcellab?

Answer: Out of the three, ClickPost is the best solution for companies that require shipping software. ClickPost is a logistics intelligence platform that allows businesses to manage multiple carriers, manage orders, handle reverse logistics, reduce RTOs through NDR management, track orders and more. It is integrated with 150+ courier companies and businesses can go with a carrier in a single business day.