an unbiased Comparison of Narvar with AftershiP & ClickPost

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1. About Narvar

Narvar is an eCommerce shipping management platform. It was established in 2012 and is one of the most popular logistics software solutions providers in the continental US. Narvar works with more than 800 companies from around the world. It employs almost 200 people distributed between North America, India and Europe to process over 7 billion interactions every single year.

The platform is integrated with more than 300 domestic and international logistics companies as well as over 50 order management systems. It offers a reach of about 38 countries and caters to almost 125 million customers who speak 55 different languages across the globe. 

It offers the following services to its clients:

1. Concierge: For connecting in-store and online commerce experience.

2. Ship: To predict the estimated date of delivery and configure fulfilment rules.

3. Track: To improve the visibility of the shipment, post-purchase marketing, and branded order tracking pages.

4. Notify: To send status update notifications and bespoke branded messages for improved customer experience.

5. Return & Exchange: To provide branded order return pages, manage reverse logistics, send notifications for the status of the order refund, and tailored experiences for different customers. 

Features of Narvar

- Narvar offers shipping estimations that allow businesses to be aware of the cost of the shipping before approving a delivery. 

- It improves the post-purchase experience for customers through branded tracking pages that easily be deployed on the website of the merchant.

- It provides notifications and regular order status updates for shipments to improve visibility. 

- It improves communication between the seller and the buyer through a multiple channel approach to inform the consumer of the status of their orders.

- It allows businesses to assess the performance of their logistics operations through comprehensive reports.

- Narvar offers reverse logistics solutions that allow businesses to manage order returns through a branded returns page, 200,000+ drop-off locations, and doorstep pickups. 

Pros:

Narvar offers an easy-to-use user interface, post-purchase marketing features, and accurate delivery estimates. 

Cons:

Additional features can increase the cost of the solution significantly.

2. About AfterShip

AfterShip is shipment automation and tracking platform. It was founded in 2012 and is currently headquartered in Austin, Texas. It is one of the world’s largest shipping software companies and employs over 200 people scattered across different continents.

AfterShip works with more than 10,000 brands and processes more than 6 billion shipments every year. It is integrated with 800+ domestic and international shipping and logistics companies.

It offers the following services to its clients:

1. AfterShip: To improve shipping visibility, send shipping notifications to customers, estimate the date of delivery, branded tracking pages, analytics and more.

2. AfterShip Returns Center: To provide branded returns pages, send notifications for the status of returns, manage refunds, set refund rules, provide analytics and more. 

3. Postmen: To integrate with multiple carriers and manage orders, receive shipping rates in real-time, generate labels, and manage international shipments. 

Features of AfterShip

- AfterShip allows businesses to improve visibility through tracking information and actionable insights.

- The platform enables multi-carrier shipping management and order management for companies. 

-  Businesses can use the platform to build a branded order tracking page to improve post-purchase engagement and increase customer retention. 

- It can help businesses deliver notifications for order status updates.

- It provides comprehensive reports and analytics to help businesses improve their shipping experience and make business decisions based on insights.

- It allows businesses to manage their reverse logistics through branded returns pages, a refund management system, and configurable order returning rules. 

- AfterShip helps businesses predict the EDD (estimated date of delivery) through its AI-powered platform.

Pros:

AfterShip’s platform is known for making order tracking a breeze.

Cons:

AfterShip’s platforms’ integrations are known to be buggy.