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Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of GATI using ClickPost.

ABOUT GATI

Gati is a household name in India, servicing over 19000 pin codes, covering over 99% of districts in the country. The logistics service provider has an experienced fleet of 5000 professionals to handle pick-up and delivery of shipments in no time, with 24/7 customer support, and are backed by the pioneer and leader in Express Distribution in India.

PREMIUM SERVICES

AM – PM Delivery Service – Shipment picked up the same day in the morning and delivered to 6 metro cities by 2100 Hrs

Assured delivery attempts within 12 / 24 / 48 & 48+ hrs for high fulfilment rate

High-Speed Air cargo movement

EXPRESS SERVICE

High-Speed Surface cargo movement of orders

Cost-effective logistics with an assured date of delivery

Cash on delivery (COD) remittance to the eTailer within 2 days of receipt

REVERSE/ EXCHANGE PICK UP

Movement of refused/ returned and exchange shipments back to the vendor E-fulfillment Centres

Pickup from Vendors, Packing in Fulfilment Centres and assured last-mile delivery

Four e-fulfilment centres across India

Integration Time

Direct : 2-6 weeks
Using ClickPost : Immediate go-live

Ongoing API issues

Direct : 15-20 per quarter
Using ClickPost : 1-2 per quarter

SLA monitoring

Direct : Manual
Using ClickPost : Automated

CLICKPOST API FOR INTEGRATING WITH GATI

ClickPost already has API integrations with Gati for the complete shipping process.

Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request
Track Shipment API: Track your shipment using AWB and Courier Partner
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Update the courier company on NDR
Returns: Track your return shipments using AWB and Courier Partner

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "

Head of Logistics

Online Apparel Brand

★ ★ ★ ★ ★

List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them

Step 1

Select the courier

Step 2

Enter Credentials, Pricing etc.

Step 3

Start Generating waybills

Why e-commerce companies prefer ClickPost over traditional logistics aggregators?

Complete control over Contracts with Logistics Partners
No middle-layer - Faster resolution of Shipping queries
Complete transparency in courier performance
Advanced features to reduce RTO% and automate operations

CLICKPOST SOLVES MULTIPLE PROBLEMS BEYOND SHIPPING PARTNER INTEGRATIONS

Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.
Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.
Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.
Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.
Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.

Overview of GATI

Gati is an India-based courier delivery service and supply chain management provider established in 1989 by Mahendra Agarwal. Gati is listed on the Bombay stock exchange and national stock exchange and headquartered in Hyderabad, Telangana (India). Gati has its offices in all the major cities of India and a strong presence in China, the USA, Singapore, Hong Kong, England, and many other countries across the globe. Gati mainly deals in courier services, warehousing, cold-chain, and eCommerce fulfillment services. Its official website is https://www.gati.com/ and its yearly revenue is about Rs. 500+ crore. Gati provides warehousing services and solutions to eCommerce, healthcare, retail, and other industries. Under the corporate social responsibility programmer, Gati has started several social initiatives for different organizations in India. In the warehousing and supply chain management industry, Gati is often counted among the top 3 companies.

Gati has strategic partnerships with AllCargo Logistics and Japan’s Kintetsu World Express. Fortified by these alliances, Gati allows individuals and ecommerce businesses to provide extensive shipping and delivery services to customers in 19000+ pin codes across 730+ districts in India. It enables efficient and fast delivery of shipments from its several warehouses and currently owns over 3 million sq. ft of storage space across India. These warehouses double up as e-fulfillment centers where ecommerce companies can send their products to be shelved till the time an order is placed. Gati also provides first-class customer support to customers and business partners for the smooth functioning of the shipping machinery. With the help of Gati Genie, customers and businesses can get tech or any other kind of assistance through a WhatsApp message.

Gati has a dedicated shipping vertical aimed to serve ecommerce businesses with logistics solutions. The ecommerce logistics service, called Gati e-Connect, offers several advantageous shipping services to online companies like Premium, Express and Cash on Delivery services. With the Premium service, ecommerce businesses can offer their customers AM-PM Delivery, where orders shipped in the morning are guaranteed to be delivered by 9 PM, the same day. This service is applicable only to the 6 major metro cities. In the off chance that the delivery is not made by 9 PM, Gati guarantees to make several delivery attempts within the 48 hour timeframe. The Premium service also includes superfast air cargo deliveries within the country.

For Express services, Gati makes use of its highly efficient Estimate Delivery Date engine to reflect the exact delivery date to customers. In express delivery, all orders are shipped via express ground transportation. Needless to say, all services provided by Gati come with order tracking features that allow customers to gauge how near or far their order is and how many milestones it has crossed. And lastly, the Cash on Delivery service. COD is an extremely sought after service in the Indian ecommerce industry but a lot of courier delivery services in the country are not well equipped to handle cash on delivery orders. Gati is one of the leading figures in handling cash on delivery, managing about 6 lakh COD orders regularly. In the case of product returns, Gati provides excellent durations for COD remittance, guaranteeing money back within 2 working days.

Gati takes the pain away from ecommerce shipping by maintaining transparency between ecommerce businesses and their customers. It achieves this transparency by sending Proof of Delivery emails to customers and businesses and providing automated order tracking updates to customers. To the benefit of ecommerce entrepreneurs, Gati also features a Shipping Rate and Transit Time Calculator on their website that calculates shipping charges on the basis of source, destination, package weight/volume. It also has a section to add in insurance claims. Gati is the end-to-end logistics and courier delivery company that ecommerce businesses can rely on to provide the best shipping service in India. With Clickpost’s courier API integration with GATI, ecommerce businesses can go live with GATI in just 1 day.

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