Integration Time
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Direct : 2-6 weeks
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Using ClickPost : Immediate go-live
CLICKPOST API FOR INTEGRATING WITH ECOM EXPRESS
ClickPost already has API integrations with Ecom Express for the complete shipping process.
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Manifestation and shipping label generation API:
Create order on Courier Partner, fetch waybill and shipping label and place pickup request
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Track Shipment API:
Track your shipment using AWB and Courier Partner
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Cancellation API:
Cancel shipment manifested on Courier Partner for faster returns
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EDD API:
Show estimated delivery date for shipments on the order checkout page
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NDR Action update:
Updates the after NDR action directly on courier company’s database
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Return Webhooks:
Track your return shipment using AWB and Courier Partner using webhooks
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EDD API:
Show estimated delivery date for shipments on the order checkout page
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NDR Action update:
Update the courier company on NDR
- Returns: Track your return shipments using AWB and Courier Partner
Step 1
Select the courier
Step 2
Enter Credentials, Pricing etc.
Step 3
Start Generating waybills
Why e-commerce companies prefer ClickPost over traditional logistics aggregators?
- Complete control over Contracts with Logistics Partners
- No middle-layer - Faster resolution of Shipping queries
- Complete transparency in courier performance
- Advanced features to reduce RTO% and automate operations
CLICKPOST SOLVES MULTIPLE PROBLEMS BEYOND SHIPPING PARTNER INTEGRATIONS
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Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.
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Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.
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Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.
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Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.
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Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.
